How to Create a Dump File

If there is a crash that is reproducible, a dump file can help us identify the problem.

To produce a dump file, you must add a new registry key and re-produce your crash.

To create a new registry key:

1. Open the Registry Editor.
2. Browse to the following location:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
3. Right-click the folder Windows Error Reporting and select New > Key.
   
4. Re-name it to "LocalDumps".
5. Right-click LocalDumps and select New > DWORD (32-bit) Value.
6. Re-name it "DumpType".
7. Double-click DumpType and, in the Value data field, enter "2".
8. Open the application that crashed and re-produce it.

To send the dump file:

1. Open a Windows Explorer window and copy the following into file explorer:
   %LOCALAPPDATA%\CrashDumps
2. Verify the date and time of the .dmp files.
3. Zip and send the following files for assessment:
   -The dump file created
   -A text file with detailed steps to re-produce the crash
   -Application version and build number (can be found in Help > About)
   -[If applicable] The cadlink.ini and CADlink Registry Key (in the Registry Editor: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\CADlink\)